Getting a better ROI from real estate assets requires a new approach—and often new solutions
The IWMS
(Integrated Workplace Management System) story is getting more
compelling by the day—and IBM's leadership role in that story is getting
clearer and clearer.
Why is IWMS acquiring industry momentum? In large part, because of
the increasing focus on the importance of optimized, unified management
of all assets across a complex enterprise. And that certainly includes
real estate, facilities, and related assets that have historically been
managed in isolated domains.
If you can centralize the way asset information is aggregated and
analyzed, it's much simpler to transform it into actionable
intelligence—arriving rapidly at new business strategies, reducing
costs, enhancing workforce safety, increasing asset lifespan and
utilization rates, and generally becoming more agile and effective as an
organization.
All of this context explains why leading technology analyst Gartner
Inc. recently assessed the IWMS market to determine how the field is
changing, who the leading software providers are, and how IWMS solutions
have evolved in new directions to better fulfill emerging demand.
IBM was positioned as a Leader in the Magic Quadrant for Integrated
Workplace Management Systems. Leaders, as defined in the report, “have
strength in applications and platform technology; they demonstrate a
high level of quality in product reliability and service; they have
strong operational and organizational capabilities, financial stability,
and global reach; and they offer a strong vision of customer needs, as
reflected in a robust development road map.”*
IBM TRIRIGA delivers industry-leading financial planning and energy-tracking capabilities
Since
more than 25% of new IBM TRIRIGA customers in 2012 came from non-North
American markets, this extended geographical support already delivers
substantial productivity benefits for a large number of IBM clients—and
that number is growing fast.
More specifically, IBM TRIRIGA delivers the insight and transparency required to better understand
financial complexities, like how best to orchestrate leasing terms of
multiple buildings across a global portfolio, as well as the energy
consumption information needed to quantify and reduce one of an
organization's largest operating expenses.
Via IBM TRIRIGA, an organization can establish not just how matters
stand today, but how they're likely to stand in the near future in
different scenarios.
Its capabilities in this area include advanced support for tasks like
facility optimization; if physical space is in short supply, and it's
possible to consolidate multiple buildings into one, IBM TRIRIGA can
demonstrate that, as well as help you understand what the fiscal and
operational benefits are likely to be, if you take that course of
action. Energy costs, long-term environmental sustainability, and
regulatory compliance are three additional areas in which the accurate
prognostication provided by IBM TRIRIGA can translate into impressive
benefits down the road.
IBM TRIRIGA strengths cited by Gartner included:
- A single technology platform and data repository. This is particularly attractive for enterprise-class organizations, of course; they have the largest number of physical sites, in many cases operating in entirely different countries, as well as the largest number of workplace-related assets to manage. By unifying all relevant information pertaining to these sites, IBM TRIRIGA makes it faster, easier, and less costly to arrive at effective tactical and strategic planning decisions, such as how best to reduce energy costs overall, how to obtain the most productive use of space from a campus, or whether it would be better from a tax standpoint to lease or purchase buildings at a proposed new location.
- IBM's ongoing investment in making IBM TRIRIGA a solution suitable for truly global organizations. IBM TRIRIGA, for instance, supports 20 different languages; this means it can be used by an exceptionally broad range of team members, regardless of where they live, what their native language might be, or what they need to use IBM TRIRIGA to do. Since more than 25% of new IBM TRIRIGA customers in 2012 came from non-North American markets, this extended geographical support already delivers substantial productivity benefits for a large number of IBM clients—and that number is growing fast.
- IBM's clear commitment to timely, ongoing integration and evolution of IBM TRIRIGA and related offerings. Consider that IBM's Cloud and Smarter Infrastructure group also includes IBM Maximo, its flagship enterprise-class holistic asset management suite, and you begin to see the possibilities. Over time, as IBM TRIRIGA and IBM Maximo are increasingly integrated, their capabilities and value propositions will both be increased in proportion. Both IBM Maximo and IBM TRIRIGA, for instance, have already helped to enhance IBM's Smarter Buildings initiative, a trend that will only gain strength going forward thanks to cross-solution enhancement. And for IBM customers, that means an ongoing improvement in the total ROI that all assets, of all kinds, will generate over the long term.
- The option to utilize IBM TRIRIGA capabilities via a cloud-based service. Increasingly, organizations are looking for a way to achieve the benefits of complex software packages without the traditional responsibility to acquire licenses, track their use, and deploy and manage that software in-house. That's why IBM TRIRIGA is now available in a SaaS (software as a service) model, allowing customers to focus on the capabilities they're getting—not the technical details involved in getting them. These capabilities, rendered in a cloud, are also particularly well suited to geographically dispersed organizations because they can easily be obtained from any location, so long as that location has Internet access. This is a much faster, simpler, and more flexible process than buying, distributing, and deploying different instances of software in multiple data centers around the world.
- A revision and upgrade process that is based not just on abstract possibilities, but real-world customer demand. IBM's approach to solution improvement, across the entire Cloud and Smarter Infrastructure portfolio, is increasingly transparent and customer-centric; if particular features or changes are called out in customer feedback, they're elevated to a higher priority for the next iteration. This way, IBM clients get the changes they need most as quickly as possible.
*Gartner “Magic Quadrant for Integrated Workplace Management Systems,” Rob Schafer, June 17, 2013.
Gartner does not endorse any vendor, product or service depicted in its
research publications, and does not advise technology users to select
only those vendors with the highest ratings. Gartner research
publications consist of the opinions of Gartner's research organization
and should not be construed as statements of fact. Gartner disclaims all
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including any warranties of merchantability or fitness for a particular
purpose.
By: IBM Software
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